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What does a career with The Women's Resource look like?

You become part of something greater, a mission to empower the women and girls of our community to succeed in their financial and career goals. In pursuit of this purpose, employees should esteem and exhibit our core values.

Curiosity

Communication

Courage

Commitment

Authenticity

Innovation

Resilience

Teamwork

Open Positions

There are no open positions at this time.

Donor & Volunteer Engagement Manager

Employment type: Full-time

Salary: $57,000 – 63,000

Location: Hybrid

The Donor & Volunteer Engagement Manager leads the vision and execution of both donor and volunteer engagement at The Women’s Resource, playing a critical role in connecting people to the mission in meaningful and lasting ways. This individual partners across departments to align volunteer efforts with programmatic and organizational priorities, while also engaging employers and community members to not only volunteer but also give. This position requires strong attention to detail, clear and timely communication, and the ability to manage competing priorities while equipping and empowering volunteers to succeed. The Donor & Volunteer Engagement Manager ensures the organization has the right people, prepared and supported, to deliver high-quality programs and strengthen the organization’s engagement-to-giving pipeline.

Program Leadership & Execution

  • Lead and manage all aspects of the volunteer program, including recruitment, onboarding, training, communication, recognition, retention, and engagement
  • Design and implement a comprehensive volunteer strategy that aligns with programmatic, administrative, and development priorities
  • Ensure a consistent, reliable pipeline of qualified volunteers to meet the needs of all departments and initiatives
  • Anticipate and address gaps in volunteer coverage, including resolving last-minute cancellations and ensuring seamless program support

Cross-Functional Collaboration & Program Support

  • Partner closely with other department managers to assess needs, define volunteer roles, and recruit and place qualified volunteers that can ultimately enhance program effectiveness
  • Serve as the primary point of contact for volunteers, providing clear communication, guidance, and support to ensure a high-quality, meaningful volunteer experience
  • Oversee volunteer engagement across all areas of the organization, including:
    • YourLife (i.e., Finance Classes, Possibility Groups, Career Path)
    • RISE! (i.e., guest speakers, program support)
    • Fundraising events and initiatives
    • Administrative and operational support functions

Development & Partnerships

  • Work closely with the Chief Development Officer to cultivate and manage corporate partnerships by identifying, qualifying, and building relationships with new corporate partners to expand volunteer engagement and deepen community support
  • Help increase support from individual volunteers who would give their talent and time, as well as funding, to the organization
  • Serve as an ambassador for the organization by presenting volunteer opportunities to corporate partners and individuals, inspiring participation and growing long-term involvement
  • Curate and execute mission-driven volunteer and engagement events that connect volunteers and key stakeholders to the organization’s work, including experiences that directly benefit and celebrate clients

Systems, Evaluation & Accountability

  • Oversee the effective use of Salesforce to schedule volunteers, track engagement, and maintain accurate records of service and participation
  • Manage volunteer feedback and observations from staff, leadership, and board members to ensure continuous quality improvement
  • Analyze data/trends to identify gaps, improve volunteer effectiveness, and inform best practices
  • Regularly observe programs to ensure quality, consistency, and alignment with organizational standards
  • Drive progress toward annual goals and key performance indicators related to volunteer engagement, program support, and corporate engagement and giving
  • Ensure all volunteer activities uphold our standards for safety, confidentiality, and excellence
  • Contribute to a culture of continuous learning, improvement, and innovation
  • High level of confidence and comfort to ask for funding from both individuals and corporate partners
  • Demonstrated experience leading volunteer, community engagement, or programmatic efforts
  • Proven ability to build and navigate relationships with a diverse range of stakeholders, including staff, volunteers, community members, and donors
  • Strong project ownership with the ability to take initiative, solve problems, and work independently
  • Excellent written and verbal communication skills with a high level of professionalism and clarity
  • Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and meeting deadlines with a high level of personal accountability and follow-through
  • Collaborative with the confidence to lead initiatives and influence outcomes across departments
  • Proficient in Microsoft Office and experience with Salesforce or similar CRM system preferred
  • Ability to communicate in Spanish is a plus

Candidates should have 2-4 years of relevant experience in two or more of the following areas:

  • Volunteer management
  • Program coordination, delivery, or operations
  • Community engagement/outreach
  • Training, facilitation, or group instruction
  • Nonprofit development or donor engagement
  • Event planning or group coordination, including employer or corporate engagement

All candidates are required to include the following documents in their email application to be considered:

  • Resume
  • Writing sample addressing the following scenario (100-250 words, 12-pt font): A representative from a large employer and long-time donor has reached out expressing interest in organizing a group volunteer experience for their team. They are enthusiastic but have proposed an idea that does not fully align with your current program needs. Please draft an email response that reflects how you would communicate with this individual in a professional manner. Briefly explain your approach and any key decisions you made in your response.
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